Airbnb and Short-let management in Suffolk
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Airbnb and Short-let management in Suffolk
Hassle-free short-let management that optimises your rental income.
Local holiday letting expertise, national know-how

Meet Laura Croot
Hi there! I’m Laura, owner of Pass the Keys® Suffolk. My passion for property, this wonderful county, and my commitment to exceptional customer service encouraged me to establish a local property management company in the heart of beautiful Suffolk. Whether you entrust us with your cherished childhood home or employ us purely to optimise your rental income, you can rest assured that your property is in the best possible hands.
Book direct with Pass the keys
We optimise occupancy for our hosts through the main distribution channels, and our own website for guests.
Why let Pass the Keys manage your holiday home?
Short Letting made easy!

Complete management
We make holiday letting hassle-free by managing guest communication, check-in, cleaning, laundry and more.
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No onerous contract tie-ins
We offer flexibiity so you can part ways with us at short notice if you need to with no termination fees.

Guest screening
We thoroughly vet guests prior to accepting bookings to ensure the security of your holiday home.
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Magic host portal
We upload photos after every clean, so you always know the condition of your holiday let.

Listing Management
Professional photos, up-to-the-minute pricing, and your listing advertised on 20 different platforms including Airbnb and Booking.com.
Discover moreWhat holiday home services does Pass the Keys provide?
Property Management
Professional cleaning & laundry
Hotel-quality linen & toiletries
Photos after each clean
Unlimited self bookings
Maintenance
Listing Management
Dedicated local Account Manager
Professional property photography
Listing creation
Price optimisation
Multiple platforms
Guest Management
Guest screening
Accidental damage insurance
24/7 guest support
Digital welcome guide
Guest reviews management
What's an Airbnb Professional Co-Host
Due to the size of our portfolio of properties and the consistent quality of our service, Pass the Keys® were invited to become an official Airbnb co-host in 2018. This exclusive status afforded Pass the Keys with a key account manager and direct integration to their systems so that we could dynamically update pricing, report on guest behaviours, and other key metrics. We have retained our benefits as a valued partner even though Airbnb have now retired the programme (2022).

Access our magic host portal

Book personal stays in your holiday home through our calendar by simply blocking the dates. View upcoming guest bookings at a glance.

View the service log to see photos uploaded by the cleaner after each changeover. Have peace of mind that your holiday home is in excellent condition.

Read the wonderful reviews your guests leave for your holiday let property. See each one as it comes in and your average rating.

Track the rental income for your holiday home for any given month and monitor occupancy rates and average daily rates.
Holiday letting agents in Suffolk
Rural Suffolk is the heart of East Anglia, with rolling countryside and endless skies mixed in between Georgian market towns and medieval villages. From horse racing in Newmarket, antiques in Lavenham and Long Melford, the Cathedral in Bury St Edmunds and a castle in Framlingham; there is lots to do for the whole family and a high demand for places to stay in Suffolk!
Farming is at the heart of Suffolk life, from its own breed of horse; the Suffolk Punch, the main producer of Sugar Beet and therefore sugar, the Green King Brewery, Adnams Brewery and Aspall Cider. Artists such as Constable and Gainsborough were inspired by Suffolk and it is home to many who work in film, television and the arts. Renowned for good hospitality, Suffolk holidays have a lot to offer everyone!
Suffolk is an outstanding place to host a holiday cottage. It has a flourishing home holiday market; close enough to London but a suitable distance to feel like a different world. Short-term letting is a growth market in Suffolk, as short letting is no longer limited to the traditional coastal tourist areas. There are a plethora of historic towns and villages inland where the demand for Suffolk cottages to rent is constant.
Newmarket attracts those interested in racing and is close enough to commute to Cambridge, so there is a concentration of holiday homes in this corner of Suffolk.
Pass the Keys Suffolk are a locally based holiday let agency and has an intimate knowledge of the different towns and villages across the county. We optimise your Suffolk holiday cottage with professional photographs as well as advertising on a range of popular short let booking sites, such as Airbnb and Booking.com. Our dynamic pricing software will ensure your Suffolk holiday let attracts the optimum nightly rate and we manage the entire booking process; from enquiries, guest screening, cleaning, check-in and out, twenty-four-hour guest support etc. Our holiday let company allows you to receive all the benefits of Airbnb hosting as a Suffolk property owner without any of the hassle! If you have a property to rent in Suffolk, why not speak to our local branch manager, Laura Croot today!
We are Suffolk's leading holiday letting agents
Read our latest Airbnb hosting tips and guidance for homeowners in Suffolk.
Pass the Keys Top UK Holiday Destinations for 2023!
British staycations enjoyed a renewed popularity boost during the covid pandemic and despite the return to normality, they are showing no signs of slowing down! We’ve rounded up our top UK holiday destinations for 2023; whether you are a host looking to rent your property or a guest planning their next break, read on to find out more.
Read MoreTop 10 Ideas for Autumnal Getaways
There is something special about a holiday in the Autumn, with the fiery woodland and mild temperatures perfect for exploring the best of the outdoors before we burrow down the hatches for Winter. If you would prefer to escape the hustle and bustle of the high season whilst still enjoying milder climes, why not plan an Autumnal break this year? Whether you are looking for a coastal, woodland or country retreat - we’ve got you covered. Read on to find out more about our top ideas for a short break this autumn.
Read MorePass the Keys launches in Suffolk – Meet our new franchise owner, Laura Croot!
The UK’s largest professional co-host, Pass the Keys, is launching their newest franchise in East Anglia - welcoming guests to the beautiful Suffolk countryside. We have partnered with local business owner, Laura Croot to provide the Pass the Keys experience in Suffolk. Pass the Keys Suffolk will help property owners maximise their short-term rental income and provide a hassle-free experience for landlords and a high standard of property for guests.
Read MoreWe’ve been featured in news sites such as




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