Airbnb and Short-let management in Maidstone & Medway
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Airbnb and Short-let management in Maidstone & Medway
Hassle-free short-let management that optimises your rental income.
Local holiday letting expertise, national know-how

Meet Mabin Basnet
Meet Mabin Basnet, owner of Pass the Keys Maidstone & Medway, who has lived in Maidstone & Medway for over 20 years and has excellent knowledge about these areas and their main attractions.
Book direct with Pass the Keys
We optimise occupancy for our hosts through the main distribution channels, and our own website for guests.
Why let Pass the Keys manage your holiday home?
Short Letting made easy!

Complete management
We make holiday letting hassle-free by managing guest communication, check-in, cleaning, laundry and more.
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Maximum occupancy
We use a proprietary dynamic pricing strategy to maximise your income by filling any open dates or late cancellations.

Guest screening
We thoroughly vet guests prior to accepting bookings to ensure the security of your holiday home.
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24/7 Guest support
Our dedicated guest support team is available 24/7 to deal with any urgent guest queries.

Listing Management
Professional photos, up-to-the-minute pricing, and your listing advertised on 20 different platforms including Airbnb and Booking.com.
Discover moreWhat holiday home services does Pass the Keys provide?
Property Management
Professional cleaning & laundry
Hotel-quality linen & toiletries
Photos after each clean
Unlimited self bookings
Maintenance
Listing Management
Dedicated local Account Manager
Professional property photography
Listing creation
Price optimisation
Multiple platforms
Guest Management
Guest screening
Accidental damage insurance
24/7 guest support
Digital welcome guide
Guest reviews management
What's an Airbnb Professional Co-Host
Due to the size of our portfolio of properties and the consistent quality of our service, Pass the Keys® were invited to become an official Airbnb co-host in 2018. This exclusive status afforded Pass the Keys with a key account manager and direct integration to their systems so that we could dynamically update pricing, report on guest behaviours, and other key metrics. We have retained our benefits as a valued partner even though Airbnb have now retired the programme (2022).

Access our magic host portal

Book personal stays in your holiday home through our calendar by simply blocking the dates. View upcoming guest bookings at a glance.

View the service log to see photos uploaded by the cleaner after each changeover. Have peace of mind that your holiday home is in excellent condition.

Read the wonderful reviews your guests leave for your holiday let property. See each one as it comes in and your average rating.

Track the rental income for your holiday home for any given month and monitor occupancy rates and average daily rates.
Holiday Let Property Management in Maidstone & Medway
Pass The Keys, the official Airbnb co-host, is one of the fastest-growing businesses in the UK. We utilise the digital platform to automate the property management process that increases our efficiency in short-let market, enabling us to provide the best possible services to both homeowners and holidaymakers.
We have the pleasure to introduce Mabin, our Franchise Director for Maidstone & Medway and surrounding areas. Mabin has extensive experience in business operations both in the public and private sectors. Now, he joins us, bringing his expertise into short-let property management with Pass The Keys. Let's find out a little more about his journey to becoming our business partner.
Can you tell us a bit about you, Mabin?
I have lived in Maidstone & Medway for several years and have full knowledge of these areas. If I was to briefly highlight my past experience, I have in-depth knowledge and vast experience in business operations, marketing and customer relationship management, and I am passionate about delivering business promises to customers, which gives me the confidence that I can build a formidable relationship with property owners.
What made you decide to partner with Pass the Keys?
The way Pass the Keys has seamlessly developed its business strategy to provide a hassle-free service, using the best available technology, to the property owners by managing their properties comprehensively, which I believe is an excellent strategy to maximise income for the property owners. In addition, it provides full support to its business partners by sharing knowledge and experience. Therefore, I decided to be a part of this fantastic opportunity.
Why is Maidstone & Medway good for short-let?
Maidstone lies in the heart of the beautiful countryside and is home to many attractions such as Leeds castle, various museums, numerous orchards and hop farms. The location is perfect: it is situated within a short commuting distance to and from London, with beautiful beaches to the southeast of England and easy access to mainland Europe.
Medway is a historic town, which is also well known for being the birthplace of Charles Dickens. Not to mention the famous Chatham dockyard and the Royal Engineers Museum, which pique the interest of many tourists. The area simply has everything to offer, similar to Maidstone, and is slowly becoming the suburb of ever-expanding London.
The future is bright for these beautiful towns as business, leisure, travel and tourism are thriving within the areas, providing a perfect opportunity for property owners to maximise their income by joining Pass the Keys.
What is your top tip for property owners on short-term letting sites like Airbnb?
My top tip for property owners is to ensure that their property is presented in a way which showcases all of its attractive features; whether this be features of the property itself, or attractions/landmarks in the surrounding area of the property. Therefore, high-quality photographs and detailed descriptions are fundamental when trying to attract customers, and I can ensure that both of these factors will be implemented when listing your properties.
Mabin is very excited to bring this fantastic opportunity with Pass the Keys to Maidstone & Medway (Rochester, Chatham, Gillingham). Pass the Keys has enabled property owners to generate a substantial amount of extra income across the UK from short-term lets. In addition, Pass the Keys comprehensively manages short-term lets, which saves property owners approximately 40 hours a month. So, why not let us take care of everything and you just enjoy the extra earnings from your property?!
If you have a property in Maidstone & Medway (Chatham, Rochester and Gillingham) and are interested to find out how much you could earn as a short-let host through Airbnb, give Pass the Keys - Maidstone and Medway a call at 01622 234753 / 07490 171741.
Get a quote on how much your property could earn through short letting today!
We are Maidstone & Medway's leading holiday letting agents
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