Welcome to West Sussex
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Welcome to West Sussex
Hassle-free Short-Let management that optimises your rental income.
Local holiday letting expertise, national know-how
Meet Alan Todd
My passion has been property since leaving school and have over 25 years experience across most sectors including residential estate agency sales and lettings, property development and management, high end service offices in the West End and The City and, more recently, short-term community workspaces (co-working) within major sports stadiums. I’m married to my very tolerant wife, Sara, and have lived in West Sussex for over 20 years raising our 4 children.
Why let Pass the Keys manage your holiday home?
Short Letting made easy!
Complete management
We make holiday letting hassle-free by managing guest communication, check-in, cleaning, laundry and more.
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Best of local and national
Enjoy a personal service from local property managers who have the support of a nationwide brand.
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Maximum occupancy
We use a proprietary dynamic pricing strategy to maximise your income by filling any open dates or late cancellations.
Guest screening
We thoroughly vet guests prior to accepting bookings to ensure the security of your holiday home.
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24/7 Guest support
Our dedicated guest support team is available 24/7 to deal with any urgent guest queries.
What holiday home services does Pass the Keys provide?
Property Management
Professional cleaning & laundry- Hotel-quality linen & toiletries
- Photos after each clean
- Unlimited self bookings
- Maintenance
Listing Management
- Dedicated local Account Manager
- Professional property photography
- Listing creation
- Price optimisation
- Multiple platforms
Guest Management
- Guest screening
- Accidental damage insurance
- 24/7 guest support
- Digital welcome guide
- Guest reviews management
What's an Airbnb Professional Co-Host
Due to the size of our portfolio of properties and the consistent quality of our service, Pass the Keys® were invited to become an official Airbnb co-host in 2018. This exclusive status afforded Pass the Keys with a key account manager and direct integration to their systems so that we could dynamically update pricing, report on guest behaviours, and other key metrics. We have retained our benefits as a valued partner even though Airbnb have now retired the programme (2022).
Access our magic host portal
Book personal stays in your holiday home through our calendar by simply blocking the dates. View upcoming guest bookings at a glance.
View the service log to see photos uploaded by the cleaner after each changeover. Have peace of mind that your holiday home is in excellent condition.
Read the wonderful reviews your guests leave for your holiday let property. See each one as it comes in and your average rating.
Track the rental income for your holiday home for any given month and monitor occupancy rates and average daily rates.
Holiday Let Property Management in West Sussex
Expanding within the beautiful county of West Sussex, Pass The Keys, the UK’s leading short-let property management service is now offering our expertise from Horsham to Midhurst and everywhere in between. Pass The Keys offers a comprehensive and highly efficient service, ensuring owners/hosts make the best financial returns possible.
Founded in 2015, Pass The Keys is a new kind of property management company specializing in the short-let market, marketing properties using numerous platforms such as Airbnb and Booking.com. Our full-scale operation covers all aspects, from creating an optimized online listing with professional photography to managing all guest communication with our 24/7 guest service team, professional cleaners, maintenance, hotel standard linen, and specific guest requirements.
We ask Alan of Pass The Keys (West Sussex) why he’s so passionate about the county and its expanding short-let sector.
We are the leading holiday letting agents in West Sussex
Read our latest Airbnb hosting tips and guidance for homeowners in West Sussex.
Airbnb Insurance - What does it cover?
Back in May 2022, Airbnb released a brand new insurance policy called Aircover, designed to satisfy both the hosts who open their homes and the guests who stay in them. This comprehensive policy is free with every booking and the release has been unveiled as ‘the biggest change in a decade’ for the short letting giants. But what does this mean for hosts and guests alike? Read on to find out more.
Read MorePass The Keys: Launches In West Sussex - Meet Our Newest Partner, Alan Todd
Expanding within the beautiful county of West Sussex, Pass The Keys, the UK’s leading short-let property management service, is offering our expertise from Horsham to Midhurst and everywhere in between. Pass The Keys offers a comprehensive and highly efficient service, ensuring owners/hosts make the best financial returns possible.
Read MoreWe’ve been featured in news sites such as
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