Airbnb and Short-let management in Dumfries & Galloway
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Airbnb and Short-let management in Dumfries & Galloway
Hassle-free short-let management that optimises your rental income.
Local holiday letting expertise, national know-how
Meet Charlotte Boyd
Hi, I’m Charlotte, the Managing Director for Pass the Keys® Dumfries & Galloway. I’m a born and bred ‘Doonhamer’ and have a lifelong passion for not only Scotland as a whole, but for my beautiful home region of Dumfries & Galloway. I have travelled the world, working at the very top end of customer service providing travel assistance to the world’s Royal families, diplomats, ministers and celebrities. I then joined the ‘luxury travel market’ project, managing private travel arrangements for both individual VIPs and multinational companies. The understanding this has given me of how to exceed customer expectations is unparalleled. The next natural step for me was to break into the short term let market, the experience and professionalism that Pass The Keys has to offer made it an easy and obvious choice to become a PTK franchisee. With a diploma in Interior Design, my eye for interior detailing is second to none and (when requested) I can assist my hosts to dress and prepare their property for maximum income and guest satisfaction. My long-term goal is to ensure that guests that come to Dumfries & Galloway not only return time and again to the region but also specifically to my host's properties, securing a future proof and stress-free income for my customers.
Book direct with Pass the Keys
We optimise occupancy for our hosts through the main distribution channels, and our own website for guests.
Why let Pass the Keys manage your holiday home?
Short Letting made easy!
We make holiday letting hassle-free by managing guest communication, check-in, cleaning, laundry and more.Find out more
We use a proprietary dynamic pricing strategy to maximise your income by filling any open dates or late cancellations.
We thoroughly vet guests prior to accepting bookings to ensure the security of your holiday home.Discover more
24/7 Guest support
Our dedicated guest support team is available 24/7 to deal with any urgent guest queries.
Professional photos, up-to-the-minute pricing, and your listing advertised on 20 different platforms including Airbnb and Booking.com.Discover more
What holiday home services does Pass the Keys provide?
- Professional cleaning & laundry
- Hotel-quality linen & toiletries
- Photos after each clean
- Unlimited self bookings
- Dedicated local Account Manager
- Professional property photography
- Listing creation
- Price optimisation
- Multiple platforms
- Guest screening
- Accidental damage insurance
- 24/7 guest support
- Digital welcome guide
- Guest reviews management
What's an Airbnb Professional Co-Host
Due to the size of our portfolio of properties and the consistent quality of our service, Pass the Keys® were invited to become an official Airbnb co-host in 2018. This exclusive status afforded Pass the Keys with a key account manager and direct integration to their systems so that we could dynamically update pricing, report on guest behaviours, and other key metrics. We have retained our benefits as a valued partner even though Airbnb have now retired the programme (2022).
Access our magic host portal
Book personal stays in your holiday home through our calendar by simply blocking the dates. View upcoming guest bookings at a glance.
View the service log to see photos uploaded by the cleaner after each changeover. Have peace of mind that your holiday home is in excellent condition.
Read the wonderful reviews your guests leave for your holiday let property. See each one as it comes in and your average rating.
Track the rental income for your holiday home for any given month and monitor occupancy rates and average daily rates.
Holiday Let Management in Dumfries & Galloway
Dumfries & Galloway welcomes visitors to this beautiful country with a bang! With over 200 miles of coastland, stunning forests and woodland, hills, mountains and countless towns, villages and hamlets, it’s no wonder that tourists from around the world have fallen in love with the local area and accommodation in Dumfries & Galloway is in such demand.
There is so much to do in the region and something for everyone, from sailing to hill climbing, quad biking to golf the choices are endless, or simply relax and enjoy the stunning scenery and beaches. Dumfries & Galloway holidays are becoming increasingly popular, and holiday lets in this area are very valuable.
Our local visitor attractions are both numerous and exciting, we are the region that inspired Peter Pan, where the world-famous poet Robert Burns lived and is laid to rest (even his favourite pub is still going strong), and the national savings bank was developed here along with the Royal Navy.
With all this on our doorstep, the region is the perfect place to own a holiday let property. The beautiful harbour towns of Kirkcudbright, Isle of Whithorn, Portpatrick & Kippford and areas with stunning sea views such as Rockcliffe, Sandyhills, Powillimount, Southerness & Carsethorne are just a few of the perfect locations that attract visitors to the region and are perfect for short term let opportunities.
With various events and festivals taking place all the year-round such as Youth Beatz in late June (the largest annual free youth festival in Scotland) to The Big Burns Supper in late January (a festival spanning 11 days which is a must for any visitor) along with the Wigtown Book Festival (a ten-day literary festival held in October each year) and the Eden Festival (a vibrant and independent boutique Scottish festival) held every June, there is always something fun happening for visitors to enjoy throughout the year resulting in high demand for property to rent in Dumfries & Galloway.
Pass The Keys Dumfries & Galloway are based in the heart of the region and we know the area like the back of our hand, our commitment and passion for Dumfries & Galloway is evident in every contact and transaction we make and we are extremely proud to be part of this area of outstanding natural beauty.
On joining us, we can advise you on how to dress your property for maximum revenue and guest satisfaction and then produce beautiful professional photographs to optimise your listing on sites such as Airbnb, Booking.com, VRBO & many more, giving your holiday let maximum exposure. Our unique and exclusive dynamic pricing software will ensure, that your property is optimally priced at any time of the year, increasing occupancy levels and revenue. The next stage for our hosts is to sit back and relax, our fully managed service, means just that. We will take care of all the cleaning and linen arrangements for the property, any maintenance or repairs, guest check-in and check out and with our 24/7 guest support service any questions, concerns or emergencies your guests have are dealt with in a timely and efficient manner, our exclusive ‘Client Portal’ means you can monitor every aspect of your property remotely, from a full financial breakdown of revenue and future bookings to any issues that have arisen. We even upload photos after every clean to reassure you that your property is in good hands!
In short, not only are Pass The Keys the UK’s largest Airbnb Professional Co-Host, we are the only property management company that takes the hassle out of owning a holiday cottage in Dumfries & Galloway, leaving you time to enjoy the benefits of the ‘staycation’ boom.
We are Dumfries & Galloway's leading holiday letting agents
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