Business Enquiries

Pass the Key’s properties are managed by a network of affiliated businesses (our partners). To contact a local partner, please find their contact details below.

Central enquires about the business can be made to:

info@passthekeys.com

Formal written enquiries can be made to:

Pass the Keys Limited.
85 Great Portland Street,
First Floor,
London,
England,
W1W 7LT

Reservation and Guest Enquiries

Our team is available 24/7 to deal with reservation enquiries or existing bookings.

If you wish to make a last minute booking (within 24 hours of check-in), please get in touch and we will do our best to accommodate you.

Further contact details will be provided upon booking.

reservations@passthekeys.co.uk

Guest Support Line

UK: +44 203 835 2038       Spain: +34 911 671 112

(Spanish language operators only from 09:00-19:00)

Feedback and Complaints

We take the happiness of our guests and property owners very seriously. Should your stay and experience not meet your expectations please contact the Guest Support team via phone on (+44) 0203 893 2230 or via email at reservations@passthekeys.co.uk during your stay.

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