Airbnb and Short-let management in Chester and the Wirral
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Airbnb and Short-let management in Chester and the Wirral
Hassle-free short-let management that optimises your rental income.
Local holiday letting expertise, national know-how
Meet Sarah
Introducing Sarah, the new driving force behind our operations in Chester and the Wirral Peninsula. Sarah joins us not just as a business leader, but as a dedicated local expert committed to delivering excellence across our community.
Why host with Pass the Keys?
We take care of everything, so you don't have to!
Local Experts
Our team of local partners have a vested interest in making sure your property performs well. This means that you can enjoy passive income all while knowing that your investment is looked after by a team that knows the area as well as you do.
Dynamic Pricing
Demand changes, and so should your prices! Our smart technology automatically adjusts your rates to capture peak demand while keeping bookings coming in during quieter months.
Highly Rated
We focus on delivering five-star stays at every touchpoint so that you can reap the rewards of stronger visibility, higher occupancy and better returns for your property.
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Hotel-Quality Cleaning
Professionally laundered high-thread-count linen and hotel-standard toiletries are provided by our team for every stay so that your guests know they’re always getting the best.
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Optimised Listings
We handle all the professional photos, dynamic pricing, and every other aspect of your listing advertised on our website, plus 20 different platforms, including Airbnb and Booking.com, so that you don’t ever have to worry if you’re missing out on potential revenue.
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Client Portal
See all your upcoming bookings, monthly income reports, average daily rates (ADR), reviews and maintenance updates in real-time. Relax and rest assured that your property is being managed by our expert team.
24/7 Guest Support
We know guest communication can be time-consuming, and that's why we do it for you. We manage all guest communications from enquiry through to check out, so you don't have to get involved. 24/7 communication with your guests is handled entirely by us.
Complete Peace of Mind
Your dedicated local partner handles the "frontline" so you don’t have to. Whether you’re across town or across the globe, we're there when you can't be. Protecting your property and communicating with your guests when you can’t.
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We put our fee on the line. You only pay when we deliver.
If an eligible Airbnb stay receives a guest review below 4 stars, or a Booking.com review below 7, Pass the Keys waives its management fee for that booking — no gimmicks, just accountability.
- Fee waived on any booking that falls below our review threshold
- Every low review triggers a full quality audit and corrective action
- The only short-let manager that puts its own fee at risk
Book direct with Pass the Keys
We optimise occupancy for our hosts through the main distribution channels, and our own website for guests.
What Airbnb management services does Pass the Keys provide?
We can provide you with a number of services in relation to your property, including the following (all services to be confirmed by your local account manager):
Access our magic host portal
Book personal stays in your holiday home through our calendar by blocking the dates. Here, you can see upcoming guest bookings at a glance.
View the service log to see photos uploaded by the cleaner after each changeover.
Read the wonderful reviews your guests leave for your holiday let property. See each one as it comes in and your average rating.
Track the rental income for your holiday home for any given month and monitor occupancy rates and average daily rates.
We are Chester and the Wirral's leading short-letting agents
Read our latest Airbnb and short-let hosting tips and guidance for homeowners in Chester and the Wirral.
Get started today or speak to a host advisor
Book a call with our host advisors today and have all of your questions answered