Pass the Keys provides full-service short-let and Airbnb property management across the UK. Our local experts manage the day-to-day running of your property, supported by national systems for pricing, guest support and performance reporting.
Who our services are designed for
Our services are ideal for:
- Holiday-home owners who want to earn income while keeping personal use
- Professional landlords looking for hands-off short-let management
- Accidental landlords renting out a former home or inherited property
- Portfolio investors scaling short-let portfolios with consistent standards
Get started today or speak to a host advisor
Book a call with our host advisors today and have all of your questions answered
Property onboarding and listing setup
We prepare your property for short-letting and get it ready to go live.
What this includes:
- Property onboarding and readiness checks
- Professional photography coordination*
- Listing creation and optimisation
- Channel setup and distribution
- Pricing rules and availability configuration
- Digital guest guide creation
Pricing and revenue optimisation
We use demand-led pricing technology combined with local market insight to maximise income while maintaining strong occupancy.
What this includes:
- Dynamic nightly pricing based on demand and seasonality
- Seasonal optimisation
- Local event pricing
- Ongoing performance monitoring
- Revenue optimisation reviews
Guest Management
We manage guest communication from enquiry to check-out.
What this includes:
- Pre-booking enquiries
- Guest verification*
- Booking confirmations
- Pre-arrival messaging
- 24/7 support*
- Check-out communication
- Review management
Property Management
We coordinate professional cleaning and linen services after every stay.
What this includes:
- Changeover cleaning coordination
- Photos uploaded after each clean
- Linen supply and laundering*
- Property presentation checks
- Issue reporting after cleans
Maintenance coordination
We coordinate maintenance and repairs to keep your property in excellent condition.
What this includes:
- Issue reporting and triage
- Contractor coordination
- Emergency response*
- Ongoing property care
Owner Portal and performance reporting
You get full visibility of your property’s performance via the Host Portal.
What you can access:
- Upcoming bookings and availability
- Monthly income dashboard
- Occupancy and nightly rate tracking
- Property performance summaries
- Guest reviews and ratings
- Service activity and updates
Multi-platform distribution
Your property is advertised across major booking platforms and distributed through multiple channels to maximise visibility and bookings.
Platforms may include:
- Airbnb
- Booking.com
- VRBO
- Additional regional and global platforms
Availability varies by location and property type.
Local management, national standards
Each Pass the Keys location is operated by a local business owner who manages properties on the ground. They are supported by Pass the Keys’ national brand, systems, technology and operating standards.
This means you get:
- A dedicated local expert
- National pricing and marketing systems
- Consistent guest experience standards
- Professional reporting and oversight
* Service availability can vary by location and property type. Your local account manager will confirm.
Please make sure you read and understand the Terms and Conditions.
Get started today or speak to a host advisor
Book a call with our host advisors today and have all of your questions answered